Scale Care by
Empowering Your Providers

Identity verified instantly at sign-up — no staff member manually checking anything. Pharmacy added automatically. Patients move from registration to confirmed appointment without a single manual step.

Removed the largest pre-appointment bottleneck in the patient flow. Enabled the team to grow appointment volume without growing support headcount proportionally.

Providers send the prescription before the call ends — patients don't wait days for medication. Multi-state providers no longer have to juggle separate logins and addresses per state; it all happens in one screen.

DoseSpot integrated directly into the EHR. Prescription sent during the visit nearly doubled — continuity of care no longer depends on the provider remembering to prescribe afterward.

Patients in 33 states can find a same-day slot. Providers licensed across multiple states serve patients wherever they live — without MEDvidi needing a separate hire for every state.

Multi-license provider strategy became the primary lever for expanding state coverage without proportional headcount growth. One provider example: went from 25 to 80 hrs/week after receiving additional state licenses.

Prescription drug check happens with one click, mid-conversation — no interruption to the visit, no waiting. By the end of every call, the next appointment is already in the calendar.

PDMP verification moved from navigating multiple state websites — logging in, downloading, cross-referencing — to a single click within the EHR. Previously ~23 minutes per check; now done mid-conversation without interrupting the visit.

Booking experience built around the patient's starting point: new ADHD patients and those transferring existing care get separate, purpose-built flows — not a single generic path.

Two distinct booking journeys for two distinct patient populations. High-intent transfer patients convert at 1.5× the standard rate.

Providers spend the entire appointment on the patient — notes drafted automatically after every visit. Launched in limited beta in Q2 2025; expanded to broader provider rollout through 2026.

First AI product live in the clinical workflow. Started with a limited cohort, progressively rolled out as quality was validated. Still expanding — not yet at full fleet coverage.

Every completed chart is now checked against clinical protocols — not just the ones that happen to get picked for review. Patients receive care that consistently meets the standard, regardless of which provider they see or how busy the clinic is.

AI reviews 100% of charts against MEDvidi SOPs and flags deviations for a reviewing provider's attention. Previously, manual peer review covered 2–3% of charts. Now AI and human oversight work in combination — systematic coverage at scale, with clinical judgment applied where it matters most.

AI agent handles scheduling, rescheduling, and appointment confirmation over SMS and email — any time of day, no hold music, no office hours.

Early launch across text channels (email + SMS). Actively expanding the range of patient questions the agent can resolve. Voice channel in development.

More slots available, more often. An algorithm continuously scans provider schedules and automatically closes fragmented gaps — so the next available appointment is sooner, and "no availability" screens appear less.

Provider schedules algorithmically compressed to maximise availability — fragmented gaps closed automatically, unlocking new patient capacity from existing schedules without additional hires.